Contact information

Follow Your Order's Genetic Path

Trace your package's unique journey through our coded tracking system:
https://www.17track.net/en

Genetic Park Support

Our coded team sequences support from 9 am-5 pm EST, Monday to Friday. We craft precise responses and aim to decode your inquiry within one business day. If our genetic reply seems to be sequencing elsewhere, please check your spam folder - sometimes coded messages mutate unexpectedly!

We appreciate your sequenced patience. We're approaching each inquiry with genetic precision and will respond with coded solutions. Sending multiple messages may cause mutations, so we value your single, well-coded message.

Address: Room 202, No. 12 Anliang Road, Xikeng Community, Yuanshan Subdistrict, Longgang District, Shenzhen
Phone: +86 190 7741 9303

Email: support@genapark.com